NEW! Business Broadband Ethernet
The key to our Ethernet plans is equally fast downloads and uploads, so essential information and files can be sent just as fast as your downloads are delivered. Carriage is via a dedicated business-only network and supported by Telstra’s extensive networks and technical expertise. It uses new and improved line encoding between your premises and the local exchange. There are a greater choice of access speed options. We have also introduced a new usage allowance cap which provides more price certainty.
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Benefits of Business Broadband Ethernet
- Equally fast Upload and Download speeds
- Excess Usage Cap
- Reduced Excess usage charges
- Guaranteed Bandwidth
Choose from the plans below:
| Speed | Traffic allowance1 | Metro Prices | Regional Prices |
Access fee per month1 |
|||
1 Mbps |
20GB |
$622 |
$715 |
50GB |
$655 |
$753 |
|
100GB |
$765 |
$879 |
|
Unlimited7 |
$1,117 |
$1,284 |
|
2 Mbps |
20GB |
$858 |
$987 |
50GB |
$902 |
$1,037 |
|
100GB |
$1,045 |
$1,202 |
|
Unlimited7 |
$1,947 |
$2,239 |
|
4 Mbps |
20GB |
$1,150 |
$1,322 |
50GB |
$1,265 |
$1,455 |
|
100GB |
$1,425 |
$1,638 |
|
Unlimited7 |
$3,531 |
$4,061 |
|
10 Mbps6 |
20GB |
$1,705 |
$1,961 |
50GB |
$1,755 |
$2,018 |
|
100GB |
$1,870 |
$2,151 |
|
Unlimited7 |
$7,931 |
$9,121 |
|
Excess Usage1 - 8c/MB |
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Account Set Up Fee for 24 Month Term = $1,100 |
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Things you need to know
- Excess data charges on Telstra Business Broadband Ethernet plans is capped at the applicable excess usage cap amount set out in Our Customer Terms per Telstra Business Broadband Ethernet service in a single billing period. Excess data usage charges do not apply to Unlimited plans. Unused data allowance expires each month. Unless you have chosen a plan with an unlimited traffic allowance, if your total uploads exceed your total downloads by a ratio of 4:1 in any given month, we may charge you 4.4c for each additional MB of data you upload in that month in excess of the 4:1 ratio.
- Device dependent and available through IPSEC capabilities on Telstra Purchased Cisco Router. This feature can be set up and configured through Broadband Extra’s Router Support Service or enabled through Business Support. Additional charges apply.
- One primary address and four secondary email addresses provided per mailbox, including 100MB storage per mailbox and spam and virus filtering. SMTP facility included with BusinessMail POP has certain limitations, including: the number of emails that may be sent which is 25 emails every 10 minutes, the total email size for every email sent including attachments is 10MB and the number of simultaneous connections to SMTP gateway per IP address is limited so that only one email can exit at any point in time which other emails queue behind this email.
- Subject to domain name availability. To meet the eligibility criteria for .com.au, .net.au or.org.au domain names, your requested domain name must be an exact match, abbreviation or acronym of your name or trade mark or be closely and substantially connected to you.
- For .au domain types, registration and hosting for 24 months. For non .au domain types, registration and hosting for 12 months. Renewal fees will be charged after initial registration. Each .com domain name will automatically renew unless you advise us otherwise. Initial business domain name registered where you take up any of the included business mail pop mailboxes. If you acquire multiple Telstra Business Broadband services then you must associate the included ten (10) Business Mail POP mailboxes with a separate domain name for each Telstra Business Broadband service.
- Customers whose Telstra Business Broadband Ethernet service is delivered via asynchronous transfer mode (ATM) from the exchange are only eligible for plans with speeds between 1Mbps and 4Mbps. Customers whose Telstra Business Broadband Ethernet service is delivered via an Ethernet card from the exchange are eligible for all plan speeds. Your eligibility for your chosen plan depends on the technology available at the relevant exchange and will be determined during service qualification.
- Subject to our Acceptable Usage policy.
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Plans also include:
- 10 x Business Mail POP email boxes3 with web mail access
- 1x Business Domain name registered4 and hosted5 (e.g. www.companyname.com.au)
- Access to CustData – our service management and reporting tool online
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Choose from a range of extra features:
- Business Support - We offer a range of flexible, pay-as-you-go support options, to free you from commitment as well as IT hassle. We can even help you choose the package that best suits your needs.
- Broadband Equipment - Our Broadband Equipment service makes it easy for you to choose, install and maintain your broadband access equipment. We can help you select the combination of router, warranty and installation assistance that best suits your business.
- Business Mail - These hosted solutions range from basic send and receive (POP email) to enhanced email solutions (Business Mail Standard and Business Mail Advanced) that offer capabilities such as calendaring, task and address book.
- Business Conference - ‘Virtual meetings’ are an ideal way to bring people together without the time, costs and lost productivity of travelling. Our phone, web and video conferencing services can make it easy for you to enjoy the business benefits of close collaboration for presentations, training sessions, technical support, project meetings and more. Your attendees will be able to work from multiple locations, share media files, hold breakout conversations, and work on documents together.
- Business Online - Your business website without hassle. Make it easy to establish and develop your online presence, with a total website solution. Business Online takes includes a site hosting service, a point-and-click website builder (no experience or programming skills required), plus advanced options like eCommerce and an Advanced Website Builder.
- Business Security - Protecting business records, staff and customer data is a matter of compliance, as well as common sense. Computer crime and system failure can cause vital systems and data to be lost – jeopardising operations and continuity. The best solution is to deploy state-of-the-art, constantly updated security and backup services across your servers and PCs.
- Router Support Service - Have your router set-up changed when you need to. This cost-effective subscription service allows you to request multiple configuration changes to your Telstra Business Broadband router or purchased Broadband Cisco router. Telstra Plus experts will then reconfigure your router by remote access, so that you can stay focused on your business.

